FAQ

Frequently asked questions

Frequently asked questions about 4SoftEdu: picking a theme, publishing your website, booking through a link, e-mail messages and how form data is protected.

Setup, themes and site types

How long does it take to build a site with 4SoftEdu?
Pick a theme from the "Themes" gallery, personalise it with your logo, colours and content (pages, services, contact form), and publish — usually in 1-2 working days. A site with several dedicated pages (admissions, teaching staff, school life, photo gallery) can take about a week, depending on how much material you have ready.
What types of providers is 4SoftEdu suited for?
Four types of provider: private schools, private kindergartens, private tutors, and translation offices. The gallery currently has two themes — one for tutors and one for schools and online education; for a kindergarten or a translation office, start from the school theme and change the content.
What is the theme gallery?
The "Themes" page in the menu (right after Pricing) is a gallery with a homepage slider where you pick a ready-made design for your business. You personalise it with your logo, colours and content, instead of starting from scratch.
Do I need technical knowledge to use the platform?
No. The editor is visual, no code required: you add and edit pages, images and text directly from the dashboard. A school secretary or a solo tutor can update a page in minutes.
Does it work on a phone?
Yes. The published site is natively responsive on any screen, and the admin dashboard can also be used from a phone browser for quick content changes.

Website, online booking and e-mail messages

What pages can I include on my school or kindergarten site?
Overview, admissions/enrolment, teaching staff, school life and activities, services offered, and contact. Every theme in the gallery already ships with these pages structured, ready to fill in with your content.
How does online booking work?
The site has no built-in booking calendar. A button on the site links to a separate public 4appointments booking page, which you enable in your 4appointments account: the visitor books a visit, a tutoring session or a translation consultation there, and the booking appears in your 4appointments calendar.
What are automatic notifications?
For bookings made on the linked 4appointments page, only e-mail is sent, and only if the visitor leaves an e-mail address: an acknowledgement that the request was received, and reminders about 24 h and 1 h before once you confirm. Messages from the contact form are e-mailed to you. The site sends no automatic SMS or WhatsApp; for those you can use 4notify.net separately.
Can I have a separate page for tutoring or for the translation office?
Yes. You can add separate service pages — for example, a list of subjects for tutoring or a list of languages and translation types — and personalise them freely, starting from the tutor theme or the school theme.
Who manages the website content?
Access is role-based, from the same dashboard: you can invite teammates to edit pages, with no need for a developer or an agency for every change.

Themes, design and customisation

Can I change my theme at any time?
Yes. You switch themes from the gallery without losing content already added — pages and text stay in place, only the visual design changes.
Can I use my own domain?
Yes. You connect your provider's domain from the dashboard, and the SSL certificate is activated automatically, with no extra technical setup.
Can I add images and photo galleries?
Yes. Every theme includes a photo gallery section, suited to activities, events, or showcasing your premises.
Is the site optimised to be found on Google?
Yes. Every published page ships with an optimised title and description, an automatically generated sitemap, and mobile-optimised loading speed.

Data, GDPR and integrations

What data does the site collect about visitors?
Only the data submitted voluntarily through the contact or booking forms (name, contact details, message), processed under the privacy policy published on the site and with the visitor's explicit consent.
How is GDPR compliance handled when the site also addresses the parents of minor students?
The site presents your provider publicly — it does not store student files. The contact and booking forms require the explicit consent of whoever fills them in (typically the parent, for a minor student), while student-management data stays, as before, in your provider's own internal records.
What else in the 4b2b ecosystem does it integrate with?
Through a public 4appointments booking page, linked from a button on the site, with e-mail confirmations and reminders. For SMS and WhatsApp you can use 4notify.net separately.
Can I export my website content?
Yes. From the dashboard you can export a backup of your published content at any time, and on request we also provide a full export of the data collected through your forms, in line with GDPR.
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