What automated notifications can I send to parents or clients?
For bookings made through the 4appointments page linked from the site, a visitor who leaves an e-mail address gets automatic messages, with no phone call needed. The site does not send SMS or WhatsApp automatically.
Short answer
- The visitor gets an e-mail saying the booking request was received.
- Once you confirm the booking, e-mail reminders go out about 24 hours and 1 hour before.
- Messages are sent only if the visitor left an e-mail address.
- The contact form on the site e-mails you each message, so no enquiry gets lost.
- For SMS or WhatsApp you can use 4notify.net separately; the 4SoftEdu site does not trigger them automatically.
The legal basis, in brief
- The basis is the explicit consent given on the form — a ticked box, never assumed.
- For a minor, consent belongs to the parent or legal guardian.
- The person who gave consent can withdraw it at any time, with a simple message.
- The data collected is kept only for as long as its purpose lasts — a completed booking or a closed admission file.
Practical example
Hypothetical example: a translation office can use 4notify.net, separately from the site, to tell a client when a translation is ready for pick-up.
Common mistakes
- Sending notifications with no explicit consent checkbox on the form.
- Relying on e-mail alone, even though some clients do not check their inbox.
- Not offering a simple way to withdraw consent for notifications.
How 4SoftEdu helps
- SMS and WhatsApp can be sent separately from 4notify.net, an app in the same ecosystem.
- A consent checkbox included from the start on admission and booking forms.
- Automatically triggered messages, with no need to write each notification by hand.